All Care today announced that Chief Operating Officer and 31-year veteran of the organization, Jo-Mary Koopman, RN, BSN, MBA, has been promoted to President/CEO, effective immediately.
Koopman takes the reigns from long-time President/CEO, Shawn Potter who is ready to begin his long-awaited, and well-earned, retirement. “In every position Jo-Mary has held at All Care, she has led with passion for transformative health care and championed delivering the highest quality of care to our patients,” said Potter. “All Care has benefited from Jo-Mary’s experience, work ethic, accomplishments, and operational excellence. Her outstanding leadership skills will assure All Care a bright future,” added Potter
When Koopman joined All Care in 1990 as a community health nurse, the organization was doing approximately 84,000 visits each year in 12 towns on the North Shore. She has seen massive changes in home health care since, including the shift from paper-based documentation to electronic medical records, the enormous changes in government reimbursements and just recently the challenges of leading an organization through a global pandemic. While many other agencies were forced to close or downsize, Koopman has helped All Care flourish and grow. All Care now serves 65 communities and performs more than 185,000 visits annually throughout the North Shore, Eastern MA, Greater Boston and the Merrimac Valley.
“All Care will continue to prosper under the direction of Jo-Mary. She is committed to taking the organization to the next level to meet the growing needs of our community now and in the future,” said Board Chair Jay Fenton.
Koopman has over 30 years clinical and management experience in home care. Her tenure at All Care began in 1990 as a community health nurse and then clinical manager at All Care VNA. She was promoted to Vice President of Paraprofessional and Private Duty Services in 1993 and was responsible for the overall growth and operations of All Care’s non-certified private duty company. In 1998 she added Human Resource Department and Payroll to her management and oversight responsibilities. 2010 saw a promotion to Senior Vice President where she was responsible for the management, oversight, and growth of All Care’s VNA, Hospice and Private Duty companies with a combined annual revenue of over $35 million. In 2021 Koopman was once again promoted, this time to Chief Operating Officer.
“I have very big shoes to fill, but I have learned from one of the best,” says Koopman in deference to Shawn Potter. “I share Shawn’s commitment to home care and the critical part it plays in the larger health care system. I’m looking forward to leading the next chapter for All Care.”
Koopman served on the Massachusetts Home Care Aide Council Executive Board of Directors (Past President) 2010-2018 where she advocated in the State House for higher wages for CNAs and Home Care Aides. She has also served on the Board of Directors of the Lynn Business Education Foundation (Past President). She served on multiple committees over the years at the Massachusetts Home Care Alliance and was recently elected to its Board of Directors for 2021-2022, and she currently serves on the Executive Board for Marblehead Dollars for Scholars as well as the Board of Directors for VNA Consortium. Koopman received her Bachelor of Science Degree with a major in nursing and a concentration in business from Boston College, and she completed her MBA in 1992 at Salem State University. Koopman grew up in Marblehead along with her husband, Doug, and is the mother to Ben, Tom, Kyle and Matt Koopman.