Location: Lynn
Department: Administrative
The Weekend Intake/Referral Specialist serves as the primary point of contact for referral sources, managing incoming referrals via electronic platforms, fax, and phone. This role reviews and processes clinical referrals across all service lines, supports care coordination for complex cases, and ensures accurate, timely intake documentation to facilitate patient admissions.
Schedule: This position follows a Saturday and Sunday, 9am-5pm schedule.
Work Location: The Weekend Intake/Referral Specialist position is based out of our Lynn office with the option of working remotely every other weekend.
- Receive, review, and process referrals; gather and verify clinical information to support admissions.
- Communicate with referral sources to assess patient and family service needs.
- Ensure accurate documentation and timely communication of referral information to clinical teams.
- Maintain knowledge of medical terminology, home care services, and insurance (Medicare, Medicaid, private).
- Document patient/family concerns and incident reports as needed.
- Knowledge of medical terminology and home care processes preferred.
- Strong customer service, communication, and organizational skills.
- Proficiency in data entry and ability to multitask in a fast-paced environment.
- Proficiency in EMR/EHR systems
- Proficiency in Microsoft Word, Outlook, and Excel.
- Retirement planning: 403(b) savings plan with employer match
- Access to personal wellness and financial support programs
- On-site gym
Since 1911, All Care has been expanding programs and services to meet the changing needs of the patients we serve. All Care’s dedicated health care professionals and caring staff provide the highest quality, compassionate services to patients and families throughout the North Shore, Eastern MA, Greater Boston & Merrimack Valley communities. All Care specializes in providing a full continuum of in-home services. From nursing and rehabilitation therapy to palliative and hospice care to private pay services and adult foster care, we offer solutions, resources, and assistance to each patient and family ensuring quality of life at every phase of need. All Care is Medicare certified and licensed by the Commonwealth of Massachusetts.