Location: Lynn
Department: Administrative
All Care Division: Hospice
Hours: 37.5
Shift: Monday-Friday; 8 AM-4 PM
Position Summary:
Responsible for planning, coordinating and managing all volunteer program activities in the All Care Hospice organization.
Agency Expectation of Employee:
All Care is committed to Service Excellence, outstanding communication and exceeding the expectations of those we serve, including our patients, our referral sources, those who support our agency and each other. The agency recognizes employees who deliver on this commitment through a formal recognition program. At minimum, All Care expects each employee to maintain a positive, respectful attitude, to demonstrate flexible and efficient time management, to meet departmental productivity standards, while keeping current the necessary skills to work in the home care environment. Each employee is expected to maintain open, honest and appropriate confidential communications with all customer groups in order to foster an effective service environment.
Essential Duties and Responsibilities:
– Develop and maintain volunteer orientation program
– Establish a need for volunteer services with the patient and family/caregiver and entire hospice team.
– Supervise and evaluate volunteers in a timely and appropriate manner.
– Maintains monthly statistics.
– Maintains current personnel files.
– Coordinate support/education meetings.
– Actively participates in organization-wide quality management program.
– Accepts and performs other related duties and responsibilities.
– Attends hospice related events at the Agency
– Following up with funeral directors on deceased patients and sending out donation envelopes.
– Sending out and tracking acknowledgement letters for Hospice donations in remembrance.
Qualifications:
College degree preferred, advanced degree in human services preferred. Also a minimum of two years experience in a health care setting. Hospice and/or volunteer experience preferred.
Must be familiar with MS Word, Outlook and Excel. Unless otherwise agreed upon by employer, employee must have a valid drivers license. Furthermore, employee shall have use of a vehicle during working times and insurance as a driver of that automobile.
Language Skills:
Ability to read and write basic sentences and to converse intelligently with staff.
Americans With Disability Specifications:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
Contact Information:
Please contact Laurie Proulx at lproulx@allcare.org with a copy of your resume.